New, Innovative Business Banking Tools Offer Enhanced Services For MidWestOne Bank Customers

By: Paul Ho-Sing-Loy, Executive Vice President, Chief Information Officer

Changes are here for MidWestOne Bank’s business banking experience, offering customers a new and improved experience. 84% of consumers believe the quality of digital banking services is a key factor when choosing a bank, and these new tools will keep up with the demand of what customers are looking for. We know our customers are busy, and those who are business owners look for ways to make their banking experience easier, faster and more convenient.

MidWestOne Bank is a community bank ingrained in the cities we serve, and we are uniquely positioned to collaborate with partners to offer the most competitive business banking services. As technological advancements become available, we plan to incorporate them into our product sets to support our customers.

We recently introduced innovative and new solutions for our business online banking customers that will make their lives easier as they navigate the ins and outs of running a business.

Nimble Solutions to Changing Business Needs

For many years, we’ve offered and continue to offer tools for customers like ACH, wires, bill pay, reporting and more. But we know customers want ease and convenience when it comes to their banking experience, accessing their money and keeping the day-to-day business operations going.

MidWestOne Bank’s new services provide new features and functionality that will make life easier for business owners. They will now have access to client user administration, business insight tools, predictive banking tools, the ability to link outside accounts from other institutions, enhanced reporting capabilities, a modern user experience and advanced mobile capabilities.

We’re excited to be able to offer this experience to our customers, knowing that it will make their lives easier as they focus on what matters most in their business. Many don’t have the time to make stops at a local branch multiple times a week to complete transactions or complete different processes. Now, customers can choose the path that is easiest for them to complete their transactions and more.

A Digital Transformation

MidWestOne Bank continues to innovate and find new ways to create a better experience and relationship with our customers. We continue to introduce new automated processes, fraud detection services, commercial loan platforms, expanded digital banking capabilities and so much more as we work to implement processes that will serve our customers in the best way possible.

While we roll out these new features for business customers, our retail customers can expect new features in 2026 and beyond. Each customer has the opportunity to make a choice on who they want to bank with, and these innovative offerings make working with MidWestOne Bank feel like a true partnership.

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