CONTACT US
No matter which way you choose to contact us, our friendly and knowledgeable contact center staff are here to answer questions, assist in transactions and more!
Service Center:
Call: 800-247-4418
Hours
Monday - Friday: 8:00 am to 6:00 pm CT
Saturday: 9:00 am to 1:00 pm CT
Important after-hours numbers:
24/7 Telebanc: 800-832-9322
Report a lost/stolen debit card: 800-383-8000
If your debit card is not working: 855-219-5399 or 515-558-7608
Activate your debit card or change your PIN: 800-717-4923
Send Us a Message
Confidential or sensitive information about your accounts should not be communicated using this form.
If you have specific questions about your account, send a secure message through online banking by selecting the Contact Us option after clicking on your name at the top of the page. You may also contact your Banker or call 800.247.4418.
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Frequently Asked Questions
What is Routing Number for MidWestOne Bank?
The routing number for MidWestOne Bank is: 073901233
How do I enroll in Online Banking?
For personal accounts: Click here to enroll or download our app and tap Enroll. You’ll need your full account number, Social Security Number, and date of birth.
For business accounts: Click here to apply. Our Treasury Management team will contact you with next steps.
How do I reset my password for Online / Mobile Banking?
You can reset your password online. On the login page or on the app, click the Forgot Password link and enter the requested information. You’ll receive a code by text message or phone, and you’ll need to enter that code on the requested page to set a new password.
How do I order a new debit card?
You can contact your local branch or call our Service Center at 800.247.4418 to request a new card.
How do I order checks?
To order checks online, log in to online/mobile banking, click on the account, and then click the Order Checks link. You may also contact your local branch or call our Service Center at 800.247.4418.
How do I submit a Mortgage Information or Error Resolution Request?
Click here for more information.