Online Banking Transaction Processing Order

Here is additional information to help you understand the temporary online or mobile banking message: "Transactions that occur on the same day may not appear in the order they were processed." 

What does this message in online and mobile banking mean?

• This message is related to the display order of automatic transfer credits, checks and ACH debits in online and mobile banking ONLY. 
• Transactions will continue to process according to your account agreement. However, the order in which transactions on the same day display in online and mobile banking may differ from the processing order.
• The processing order is important in situations when an account may not have enough funds to cover all payments. The processing order determines the order in which items are paid and impacts overdraft and non-sufficient funds fees assessed.
• The running balance will reflect the display order of items. The end of the day balance will match the actual order of processing.

Why is the order of same-day transactions displaying differently than the actual order of processing?

The online banking vendor’s platform is programmed to display automatic transfers and checks before ACH debits. The banking system on which transactions are processed posts ACH debits before automatic transfers and checks. There is no change to how your account is processed. This display issue only applies to online and mobile banking and only affects the display of automatic transfer credits, checks, and ACH debits when they occur on the same date. The display order is more fully described below under ‘Online and Mobile Banking Temporary Display Order’.

What is MidWestOne doing to resolve the issue?

MidWestOne is working with the vendor to resolve the display ordering issue. We do not have an estimate of the timing of that resolution as of now, but we will communicate updates on this site as they develop.  

Who can I call if I still have questions?

Please contact your local office or our Service Center at 800-247-4418 with any questions.

What actions, if any, do I need to take?

There is no action you need to take. Nothing has changed with how your account transactions are processed. The impact only relates to the display order of certain transactions occurring on the same date. If you have questions call your local office or our Service Center at 800-247-4418.

Thank you for your patience as we continue to resolve this with our vendor.

Detailed description of processing vs. Online and mobile display order.

Processing Order – ACH debits post before checks

No change to transaction processing has been made.  Transactions are handled in accordance with the  Terms and Conditions of your account.

Online & Mobile Banking Temporary Display Order – Checks will display before ACH debits and automatic transfer credits will display before Checks and ACH debits.

Beginning September 28, 2020 - Transactions will post with the correct date, however, automatic transfer credits and checks will display before ACH debit transactions on online and mobile banking and not as they are processed (i.e. ACH debits and then checks).

ACH debits will post first and will appear as posting last in your online and mobile banking transaction history for each day. Checks are processed as the last debit before inbound automatic transfer deposits each day, however checks will appear as being posted before ACH debits in online and mobile banking.Deposits from automatic transfers, such as those triggered by an overdraft, post last to accounts but will appear as posting first in your online and mobile banking transaction history.

*Please note, we have only noted the transactions that display differently, other transaction types have intentionally been omitted for clarity.