ENHANCED DIGITAL EXPERIENCE
- Coming Fall 2025!
How To Confirm & Update Your Information
Prior to September 15, please update your information within Online Cash Manager by using the instructions below:
- On a desktop computer, log in to Online Cash Manager
- Select "Administration" from the top right
- Select "Employee Profile & Permissions"
- Click "Change Employee" and click "Submit"
- Select each user and verify or update their contact information in the Contact Methods section. Click "Save" icon in the top left.
- Please note: You must confirm & update your information on a desktop computer. Employee Profile & Permissions cannot be accessed from the mobile app.
Frequently Asked Questions
What is changing?
MidWestOne is upgrading your Online Cash Manager to an all new Digital Banking experience. Not only are your current services getting upgraded to a new look, feel and function, but exciting new services will be available to help your business manage your cash flow in one dedicated platform.
When is the change happening?
The transition to the new Digital Banking experience in coming in Fall 2025. Specific dates will be communicated in advance of the transition.
What is happening on September 15?
September 15 is the cut off date to make changes to employee information within OCM. After September 15 any changes made within OCM will not transfer to the new Digital Banking experience.
What do I need to do?
We are asking that all admins log in to their account and verify their employee contact information to ensure it is accurate and up to date. Email, business phone and mobile phone numbers should be reviewed and updated if necessary. Additional information can also be updated at this time. As the transition date approaches, there may be additional communications, but right now what's most important is making sure all the information in your account is accurate.
Why do I need to verify my employee's info?
Reviewing & updating your employee's contact information now helps reduce disruptions after the transition. After September 15, updated employee information will not be carried over to the new Digital Banking system & employees with outdated info may not be able to log in to the new system.
Can someone on my team do this for me?
Only users with admin access to your account can review and update employee profile and contact information.
I can't select one of my employees - what do I do?
If you are unable to select one of your employees to verify or update their information, please reach out to our dedicated digital banking support team: 855.696.2265.
Can I still log in to OCM after September 15?
Yes, you will still be able to log in to OCM and continue using it until the transition to Digital Banking in Fall 2025.
After September 15, updates made in OCM will no longer transition to the new Digital Banking experience.
Please ensure your information is accurate to avoid disruptions in your service.
Dedicated Support Team
Need additional assistance? Our dedicated support team is here to answer any questions.
Please call: 855.696.2265